Welcome to Adjusters International Chicago, Illinois Public Adjusters

With more than 40 offices across the United States and Canada, Adjusters International is one of the nation's largest and most respected providers of public insurance adjusting and disaster recovery consulting services. With our newly expanded presence in downtown Chicago, Adjusters International is capable of quickly fielding a team of public adjusters and disaster recovery experts in response to any major disaster throughout the Midwest.

Our public adjusting division focuses on guiding our clients to a full and equitable insurance settlement in the aftermath of a fire, tornado, flood, or other disaster. Public adjusters work on behalf of insured clients—not insurance companies—to prepare and settle their property damage claims. Retaining the services of a public adjuster immediately after an occurrence increases the policyholder's opportunity to take full advantage of any alternatives available within their insurance policy.

Adjusters International provides disaster consulting services with a specialization in guiding FEMA grantees and applicants through the FEMA Public Assistance program in the wake of a major disaster. Our consultants have years of disaster recovery experience and have a thorough knowledge of both insurance and the FEMA Public Assistance program, and how each work together and complement each other.

About Adjusters International

Adjusters International specializes in commercial claims and has a sophisticated staff of adjusters prepared to handle any claim from the seemingly standard to the most complex claims. The company's in-depth knowledge of insurance adjusting and the FEMA Public Assistance Program is a direct result of their management of claims resulting from the nation's most serious disasters, such as the Oklahoma City bombing, World Trade Center bombing, 9-11-2001 event, and every major hurricane, earthquake and flood of the past quarter century. Adjusters International has offices throughout the United States and Canada and has had a strong presence in the greater Chicago area for over 20 years.

Meet the Globe Midwest Adjusters International Team

Globe Midwest Adjusters International Team


Frozen Pipes and Water Damage Claims

Water damage from an undetected leak can quickly cause considerable harm without warning to your home or business. Common causes of water damage are: Frozen or broken plumbing; ...

Water damage from an undetected leak can quickly cause considerable harm without warning to your home or business. Common causes of water damage are:

  • Frozen or broken plumbing; and
  • Leaking roofs or exterior walls.

The hours immediately following the discovery of water damage are critical to the restoration of your property and to the success of your insurance claim. You need to make certain that all of the damage is properly documented before you can start clearing out the affected property. Since mold and mildew can begin to form within 24-48 hours, starting the cleanup efforts should also be a top priority.

A few things you can do after a water damage loss occurs include:

  1. Protect your property from further damage It’s your responsibility to perform emergency work such as putting up tarps, removing wet drywall and carpeting to prevent mold, and boarding up openings. In the best interest of your recovery, it is best to use a certified mitigation professional.
  2. Beware of contractors asking you to sign a contract for non-emergency services Ideally you should not hire a contractor to repair your property until you have agreed on a repair/replacement scope of damage and an estimate of the pricing with your insurance company. Then you will know how much you have to spend on the reconstruction.
  3. Document the damage Photograph the scene, including the “debris pile,” before you begin any cleanup efforts. When estimating damages, do not rely solely on your historical records. Instead, secure current replacement cost estimates.
  4. Request a complete copy of your insurance policy Read and make sure you understand your rights and obligations under your insurance policy before entering into any serious discussions or negotiations with your carrier. Seek a claims professional to help you understand what your policy actually covers and, just as important, what it doesn’t.
  5. Document all of your activities and expenses Keep a log of all activities and save all receipts after the damage, including those for property replacement and extra expenses.
  6. Make decisions that are the best for the continuation of your business Policyholders often expect the insurance company to tell them what to do to save their business. Only you know your business and what’s best for your recovery.
  7. Hire your own experts The insurance adjuster sent by your carrier to evaluate the damages is working for the insurance company, not for you. It’s your responsibility to document and submit your claim. Make sure you have someone who thoroughly knows property insurance claims on your side to ensure a full, fair and expedited settlement — while you concentrate on maintaining your operations.

The experts at Adjusters International are here to help with both your recovery efforts and with your insurance claim. Our team is well versed in estimating damages and negotiating with insurance companies. Call us today at 800.441.8922 to see how we can be of assistance.

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Broken or Burst Pipes? Here’s What You Need to Know

With wintry weather comes ice skating, sledding… and frozen pipes? Water damage caused by bursting pipes can be extensive and expensive. Will insurance companies pay to repair this ...

With wintry weather comes ice skating, sledding… and frozen pipes? Water damage caused by bursting pipes can be extensive and expensive. Will insurance companies pay to repair this damage? Well, that depends on your policy.

Most homeowner policies will cover physical damage from water if it started from plumbing within the home under normal weather conditions. The plumbing repair for the broken pipe may not be covered according to the language in some policies, but all ensuing damage to the structure and contents are usually covered. However, although it is unusual to see, freezing pipes that burst within the home due to cold weather may be excluded under some policies — unless you can prove that heat was maintained in the home or building prior to the loss.

“Homeowners living in the Midwest and other cold areas of the country should talk to their agents to make sure that their policies include coverage for freezing pipes located both inside and outside of the home,” said Carl Gross, Vice President and Chief Administrative Officer of Globe Midwest Adjusters International. “If your home is not occupied when this happens, such as a vacation home or a vacant rental property, or if you don’t discover that a pipe in your yard has burst and the water seeps slowly into your home over a period of time, then the resulting damage and those repairs may not be covered by your insurance company.”

Gross notes that one of the biggest risks when it comes to bursting pipes is that the water may not be discovered promptly and mold may grow within the home. Many policies today have been written to either exclude mold completely or to limit remediation to a very small amount.

“We often see damage from broken pipes that is discovered days after the initial loss occurred. By then, the water has saturated walls, insulation and floors,” said Gross. “If you don’t find all of the damage right away and it sits, then it can quickly turn into a mold problem which is obviously a lot more expensive to eradicate.”

What should homeowners do if they sustain water damage? First, they need to take steps to reduce or stop the flow of water.

“All policies require homeowners to mitigate their loss so homeowners should feel free to take steps to limit the water damage since it will not affect their final claim payment from the insurance company. Things like turning off the main water valve, extracting the standing water, and removing carpeting and furniture will help to dry out the house and limit damage. They should also take lots of pictures both before and after the items are removed so that they have proof of what happened and what was harmed in the process,” said Gross.

Once those immediate steps are taken, homeowners should call their insurance companies to report the damage. Depending on the extent of the damage, the homeowner should also consider hiring a professional public adjuster to help them navigate through the claims process. These licensed professionals are experts at completing complicated insurance claims paperwork, documenting lost and damaged property and also working with both remediation contractors and insurance adjusters to get the home renovated and repaired. Public adjusters also assist homeowners with getting expenses covered by insurance companies, such as temporary housing while repairs are being made or hiring security to prevent looting and vandalism to the property.

“Pipes burst frequently in cold weather and can cause extensive damage to a home,” said Gross. “We know that this experience can be very stressful to families and we’re here to help make the process of filing claims and repairing homes as quick and efficient as possible.”

To hire a professional public adjuster to assist you with your claim, call 800-445-1554.

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